I’ve written a bunch of posts about how to use Twitter including this breakdown of How To Get More Twitter Followers. But I wanted to take a minute today to address what I see as the biggest misconception people have about how to use Twitter effectively. Here it is…
Twitter works best when you use it to talk with people as opposed to talking at people.
Here’s what I mean:
Too often people view Twitter as a tool they can use to blast out messages to their followers and ask them to do things for them. Watch my video, come to my show, read this funny observation I have and tell me how great I am, etc.
Sure, Twitter can be used for all of those things, but that’s not really how it works best and it’s also not the best way to increase your number of followers.
My guess is that if you’re using Twitter like this, you’re also not really sure what (if anything) you’re getting out of Twitter because it seems like you’re just talking to nobody. Inevitably, people who use Twitter like this get frustrated and eventually abandon the service.
But here’s what I would suggest you try instead…
Instead of thinking of Twitter as a place where you’re going to talk at people, see what happens if you use it as a place to interact with people who share similar interests. Try to make approximately 80% of your tweets interactive – either asking questions, responding to other people’s Tweets, or re-tweeting something great that somebody else said. It’s fine to post some of your own comments or promotional stuff, but try to limit that to about 20% of your Twitter output.
Think about how you would use Twitter if your goal was to get as many people as possible to reference your @name in a tweet of their own. Sure, things like #FollowFriday are great for that, but the easiest way to get somebody to reference you is to ask them a question or reply to something they’ve said. Remember, every time that somebody replies to you, all of their followers are being exposed to your Twitter account. Not only that, but they’re being introduced in a way that suggests that their friend thinks you’re worth interacting with already. That’s a powerful endorsement.
I also highly recommend using Twitter search to find people who are not already following you, but are talking about things that you’re interested in, and reaching out to them to engage them. Remember, you can reply to anybody on Twitter and they will see it – even if they’re not yet following on you.
You’ll be amazed at how often somebody that doesn’t even know you (yet) will reply to you and then follow you if you interact with one of their tweets in an entertaining way.
If you try these things I’ve mentioned and change your approach to Twitter, I think you’ll find a couple good things will happen.
• You’ll get more followers because more people will be exposed to your account.
• The followers you already have will pay more attention to your tweets because they’ll get in the habit of actually interacting with you.
• You’ll have a lot more fun and a lot less frustration using Twitter.
Here’s a small example of what this can look like, as demonstrated in a simple question I tweeted last week that I thought my existing followers might want to discuss:
Sure enough, one of my followers responded to me:
That guy has more than 1,200 followers who now saw my Twitter name in their feeds.
Then, four more of my followers responded to my question:
As you can see, the simple act of me asking a question on Twitter got my account exposed to a lot of new people. And I then went on to Retweet some of these responses, or reply to them to further the conversation which also further cemented my relationship with the people who had answered. This encourages them to answer again in the future, and to continue to pay attention to the things I tweet.
Plus, it’s a lot more fun than just talking at people and feeling like nobody reads what I tweet. Try it, I think you’ll agree.
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No doubt you are correct. The problem is that having conversations on Twitter takes a few minutes to do, as against simply doing a series of tweets about gigs, etc. Just like anything else, I put some time aside and try to nurture Twitter relationships. This is difficult because I have two accounts, one for each of my blogs (very different demographics for each blog – and one of them is really, really new).
Yeah, it can take a little time, but it doesn’t have to take that much time. There’s also a bunch of services out there like Hootsuite and Tweetdeck that make it easier to manage multiple Twitter accounts and in some cases schedule your Tweets to post at a certain time in the future.
What I hate is sometimes I do ask questions and nobody answers so it just sort of sits there, lonely. I check back later and there it is, mocking me. And with Twitter, they have to respond right away really or else they’ll never see it. Commenting and asking questions about the main trending topics is the only way I seem to get any hits at all. If you go to Reddit (I know you did a post on Reddit), it says that if you submit more than you read, then you’re definitely a spammer. You can take that advice with Twitter too, I guess.
Sometimes people will respond to your questions and sometimes they won’t. The other approach is to start by responding to other people’s statements and questions if you want.
Reddit’s great, but the “rules” for Reddit and Twitter are completely different so I wouldn’t necessarily approach them the same way.
Also, with all of this stuff there’s a lot of trial and error involved in order to find the right mix for you.
The only problem with Twitter is that if person A begins a tweet with person B’s user name, only people who follow both person A and B already will see it in their timeline. In other words- any of A’s followers who don’t already follow person B (ie. you) won’t see any of A’s tweets made in direct reply to you. In the OP, the first 2 examples are the ones you want.
I still agree with the overall point of what you’re saying though!
Hey Natasha, that’s not true. If I follow you, I see every one of your tweets – even if they start with you posting @ somebody who I’m not following.
This is a surprisingly popular misconception! I’ve had some big names DM me trying to explain to me what I’m doing wrong. I try to tactfully correct them, but it’s a little awkward nonetheless. Do you think it’s better to ignore than correct?
I’d guess it’s probably better to correct than ignore – even though some people will probably still insist you’re wrong anyway.
As great as Twitter is, they don’t do the best job in the world of explaining to people how it all works. That’s probably why so many of the people that sign up for accounts bail in the first month – I forget the exact number but I think it was something like 75%.
Are we talking about your timeline or the person’s actually Twitter page? If the former, I still disagree. Some people I follow have little conversations with people I don’t follow, and that doesn’t come up in my timeline.
However, if I go their home page, I will see (their half of) the conversation. Is that what you’re saying?
And by ‘my timeline’ I mean the default way I experience Twitter, not my Twitter page.
Are you sure you’re not just “missing” those tweets because they’re happening at times that you don’t happen to be checking your timeline? Usually, if you follow a lot of people, you’ll miss a lot of stuff in your timeline.
Can you show me an example of what you mean?
How about this: We follow each other on Twitter, and the next time I tweet a response to someone (who you don’t also follow), I’ll DM you and you can see what I mean?
I started following you last week! http://twitter.com/NatashaMuse
I found this page by experiencing the same thing Natasha is describing and googling. Certain @ tweets to other people I see in my timeline, others I don’t, regardless if I am following just one or both people in the conversation. I thought it might be a setting certain users have set but couldn’t find anything. It’s very confusing…
Ok, I think I’ve sorted this out. It turns out we’re both kind of right – which explains all the confusion.
It appears that at some point Twitter changed the way @replies work – it used to be that you saw every one, but you’re right Natasha, that’s no longer the case.
It looks to me like you will not see somebody else’s @reply if their tweet begins with @PersonA and you are not following Person A. You’re correct about that.
However, if @PersonA is mentioned in the tweet but not at the beginning of the tweet, then you will see it even if you don’t follow Person A.
This doesn’t happen often, but it does happen sometimes. For example, some people reply to other people and put their comment before the person it’s directed at – you would see that in your feed.
I know this is all confusing, but hope that helps explain it. And thanks for pointing it out initially guys!